Our full slate of services help us to determine what is right for you - you are unique, and so are your hearing needs. To ensure we provide you with the best match Before we make our recommendation to you, we'll make sure we understand not only your specific hearing needs, but your personal concerns about hearing loss, the hearing challenges you experience on a daily basis, and what will work best for you and your lifestyle. We find hearing solutions that best fit with YOUR hearing needs & budget.
Hearing Assessment
A thorough Hearing Assessment is very important in determining your hearing needs. Your audiological assessment is performed in a professional, wheelchair accessible sound booth using the latest hearing testing equipment. In addition to our advanced equipment, your hearing will be evaluated by an accredited Hearing Healthcare Practitioner.
Hearing Aid Fittings
As an independent clinic, we are able to provide you with a wide variety of hearing aids from numerous manufacturers. All styles of hearing aids are available. Let us help to find the very best solution for you!
Since we are not affiliated to any of the hearing aid manufacturers or distributors, you can rest assured that our recommendations are what best fit YOUR hearing needs, lifestyle and budget.
To learn more about the Hearing Aids and products we have available, visit our Products page.
Hearing Aid Adjustments & Maintenance
Once we fit you with your new hearing aids, we continue to focus on keeping them working properly so you hear your very best. Just as you'd have your vehicle's oil changed regularly, we'll clean your hearing aids on a schedule to ensure you hear clearly in the years to come. If your hearing aids need adjustment, we'll fine-tune them as needed using our state-of-the-art equipment..
Customized Hearing Protection & Products
We live in a noisy world. As an award-winning Hearing Healthcare Practitioner and professional musician, owner Brian Ward knows first hand how constant loud noises can affect your hearing. If you're working in an industry where your hearing is at risk, such as construction or music, please be in touch for a fully customized, professional hearing solution. We offer custom noise plugs, sleep plugs, floatable swim plugs and more!
We also specialize in working with musicians, and have an in-depth knowledge about what musicians need. We are happy to discuss your options for custom Musician Earplugs and In-Ear Monitors.
Hearing Aid Batteries & Accessories
Need Hearing Aid batteries or other accessories to help you hear your very best? We stock all sizes of Hearing Aid batteries and other accessories. We also stock Ear Lotion for itchy ears.
In-Office Repairs
Our fully equipped workshop allows us to make minor repairs and modifications to your hearing aids and custom products on-site. While there will still be times your hearing aid may need to be sent our for repair, our expertise in on-site modification and repair can often save you the hassle of being without your hearing aids for long.
How We Work
STEP 1: Listen
At Ward Hearing Centre, we believe in following 4 important steps to have you hearing your very best, whether you are brand new to our clinic or a longtime client. Our first step is to listen to your concerns. Hearing loss is different for everyone, and everyone's feelings about it are different too. Because listening is where our understanding begins.
STEP 2: Assess
Our next step is to assess your hearing. The initial hearing assessment determines the degree and nature of your hearing loss. Our assessments generally take one hour, and that time is devoted to examining your ears, learning your hearing history and testing your hearing. We encourage you to bring a friend or family member with you to your appointment - an extra pair of ears is helpful and welcome at this and all follow-up visits.
STEP 3: Review
After your assessment is complete, we'll sit together with you and your family and explain your results in straightforward language you can understand. We encourage you to ask questions, and we'll take the time to answer them, outlining your options to enriching your hearing. We'll make sure we take into consideration any concerns you have raised, your lifestyle, your specific hearing needs, and your budget before making our recommendation for you.
Ongoing Support
Our goal is to create an ongoing relationship with you and your family to ensure we are providing you the very best follow-up care for the lifetime of your hearing aids. Managing hearing loss doesn't end with a new set of hearing aids, so this last step is an on-going one - we aren't happy until you are! Because listening is where our understanding continues.
